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24.07.2024 - Sofortversand bei Bestellung bis 12:00 Uhr

Kundenservice

+43 2742 23124

Mo-Do | 08-17 Uhr

Right of withdrawal B2C (except Switzerland)

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods;

To exercise your right of withdrawal, you must provide us with

name, address, telephone number, fax number, e-mail address

by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed model withdrawal form, which is, however, not mandatory.

You can also use the model withdrawal form or another clear declaration on our website

www.decopoint/catalogs/right-of-revocation-form.pdf

electronically and submit it. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse to make a repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.


[Choose from the following options]:

__ We will collect the goods

__ You will be responsible for the direct cost of returning the goods.


You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.